Knowledge that stays current
Connect a website, documents, pricing, and policies. Update the source once; every channel follows.
Dialiqa gives service teams one intelligent front desk across web, messaging, and phone — so customers get answers, opportunities stay organized, and your people remain in control.
A focused pilot, configured around your business.
2019 BMW X5 · Brake service
Consultation request
Pricing question
2019 BMW X5 · Brake service
Dialiqa gathered the vehicle details and requested a preferred time.
Always available
Business-aware answers
Structured lead capture
Human handoff by design
Not another generic chatbot. Dialiqa learns the approved information, rules, and workflows of each company — then turns conversations into clear next steps.
Connect a website, documents, pricing, and policies. Update the source once; every channel follows.
Start with web and messaging. Add voice when the workflow is ready — without rebuilding the core.
Collect the right details for each industry and hand your team a complete, structured opportunity.
Define what Dialiqa may answer, when it should pause, and exactly how a human takes over.
A clear setup process keeps the technology in the background and your service standards in the foreground.
Bring in your website, service list, documents, FAQs, and approved pricing.
Choose what to collect, which answers require review, and when to hand off.
Publish the web experience first, then connect messaging and voice as needed.
Review real conversations, missed questions, and qualified opportunities.
The foundation is shared. The questions, terminology, knowledge, and next steps are tailored to each business.
Vehicle details, service intake, estimates, preferred time
Services, specialists, availability, appointment intent
Location, urgency, property details, quote requests
General information, routing, and carefully limited intake
Needs assessment, qualification, consultation booking
A configurable workflow built from your real process
Customers trust businesses that communicate clearly. Businesses trust systems they can inspect, limit, and override.
“The best automation does not ask for blind trust. It earns it through clarity and control.”
Answers are based on approved company sources, with a clear fallback when information is missing.
Each organization is designed as its own workspace, with isolated knowledge, settings, and usage.
Conversation history, captured details, and handoff reasons remain reviewable by your team.
No. The platform is universal, while each business receives a tailored knowledge base, intake flow, and set of safeguards. We launch with focused industry configurations so the experience feels specific, not generic.
Dialiqa does not need to retrain a model for every company. It retrieves relevant information from your approved sources when a question is asked, making updates faster and easier to control.
You define the fallback. Dialiqa can collect contact details, create a request, or hand the conversation to a person instead of inventing an answer.
Yes. The product foundation is being designed so web, mobile, messaging, and voice can share the same accounts, knowledge, workflows, and API.
We are beginning with a small number of service businesses to shape a product that is useful before it is loud.